Repairing disk permissions is actually something that can fix a lot of problems that can come up on a Mac. Mac OS X: How to Reset the Printing System You can find more information about resetting the print system by following the link below. It takes it back to the state it was in when the Mac was new without getting rid of any updates, important software, or drivers. This is done to give Mac’s printer queue list a fresh start. Resetting the print system on a Mac clears all print queues from the Mac, and any printer attached will have to be re-attached. For more information on ASU see the Apple document linked below. Doing this simple thing can save you a huge headache. Even if no updates show up, the internal list of compatible devices gets updated. It’s important to run ASU before you try to install any printer. Without the proper updates, the Mac may not see the printer as a compatible device. If the page prints, you know the hardware is just fine.Īpple Software Update (ASU) doesn’t seem like a troubleshooting tool, but it kind of is. If the printer can’t make copies, hold down the cancel button on the front of it until a page prints. If the copy is successful, this will prove that the scan and print function of the printer work all at once. If the printer can make copies, make a color (black and white will work for black only printers) copy of something. If the hardware isn’t working, then there is no sense in trying to fix the software. The first thing to check before doing anything else is the hardware. Most of these steps are for OS X 10.8, but they should work on most versions of OS X.
Below are a few things you can try to fix these problems when they do come up. However, there are times when you will need to do some work to get a printer working with a Mac PC. It’s not often that you will have trouble printing from a Mac. Let me know what happens.īasic Printer Troubleshooting Steps for Mac The post linked below will help you with resetting the print system. Try resetting the print system and reinstalling the printer's queue. It sounds like the update might have caused the printer and Mac to lose communication with each other. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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